I changed my address in the “Ship to” area of the website. Why is my primary address not changed? December 05, 2023 21:32 Updated If you need to change your primary address, please call the number on the back of your Highmark member ID card. Related articles How do I change my shipping address after I place an order? How do I check my order status online? What do I need to log into my account? Where can I find my available allowance? Who can I contact if I have any additional questions?